OK so like you I searched a LOT on Google about the Sur Ron. Lots of video reviews were done and the ones I especially appreciated are from Homes Hobbies on YouTube. John (ahem he must get a LOT of shit about his name…LOL!) has such informative and useful information I highly respect his channel. The other resource I found helpful is by Sur-RonUSA and I’ve followed several of his recommendations on my own bike. I also researched Luna Cycle and had originally planned on flying down to LAX to visit their location. I grew up not far from LAX (Crenshaw) and know right where El Segundo is, but after reading TONS of information about the Sur Ron I opted to nix that idea. Why? Because reviews from actual users about both Luna and the Sur Ron convinced me to just pull the trigger. Eric and his crew at Luna seem like no nonsense, no bullshit fellas, the kind I like. As a matter of fact Eric reminds me of Paul Buff, a guy who doesn’t give a good hot shit about what established makers think of what he’s doing. He seem to only care about innovation and quality, much like Paul (may he rest in peace). And like Paul he has built his own company albeit a bit smaller and younger than PCB.
I can tell that Luna is a young and growing firm, having the same growing pains all young companies experience. But what instilled trust in me parting with 3500.00 USD plus tax and shipping was the level of response I received from his crew. And the other web posts that talked about his other products, those developed well before he became the sole US distributor for the Sur Ron. His video on the teardown of a Sur Ron was the final selling point. Having wrenched on Honda, Yamaha, Suzuki and Kawasaki motorcycles has shown me how brands stand above and beyond each other. Small things like bosses welded into frame points rather than loose connectors are the small things that show build quality. The video and the fella’s comments illustrated that. And when I received my own Sur Ron I confirmed the quality of the build. It’s a Honda level quality build and that’s saying a fucking ton.
Shortly after I made my purchase I noticed that Luna had discounted the pre orders by 200.00. I wrote to them to ask if I could get that price. They responded immediately that my account was credited 250.00 for any future purchases. Again, excellent customer service, well done and timely.
June 13 2018
Luna shipped my bike via FedEx Freight which is different than the way I normally received FedEx packages. I was told from Luna that the driver would contact me via phone to confirm a date/time when my bike would be delivered. As I waited for the day my bike showed it was to be delivered, I received no call. And their website never showed “Out for Delivery.” So I called FedEx and was transferred from the number I normally call to their Freight division. I was pissed when I was told that the bike which showed it was to be delivered on a Friday would not be delivered until the following Wednesday. As a young man I had the patience of a teenage male’s stiff dick and as a more elderly person now I have a little more patience….of a 28 year old hard on! LOL!!! Just be aware that when you get notification from Luna that FedEx has picked up your bike, CALL FedEx Freight. Their number is 866-393-4585, don’t call their normal package delivery number. Don’t just trust their website, call!
My Sur Ron was well packaged and included the installed Pedal Kit which I had ordered. As a matter of fact had Luna not offered the pedal kit I would not have purchased the unit. In reality the pedals don’t really do much to propel the bike forward. And of all the elements on the bike the rotating spline on the pedal kit is the weakest link. It is not well machine and has a significant amount of play while rotating. Why get the pedal kit at all? I’m not going to answer that for you, but it should be obvious why you’d want them…..enough said.
One of the YouTube videos I watched shows the guy cutting the shipping straps, but I found that they make handy tie downs so instead of cutting you may want to just untie the ends and release the buckles.
I suggest that you immediately remove the battery and begin the charging process. My Sur Ron arrived with an 83% charge in the battery.
I believe this is v2 of the charger. In Homes Hobbies video he mentions that Sur Ron had revised the charger from the one he received which I don’t believe had the fins or fan. This charger remains dead cold as it charges, as does the battery.
The Pedal Kit includes the pegs too, so not to worry. A simple tool kit is included which takes care of mounting the front wheel.
Luna’s Mountain bike pedals are nice large flat and studded pedals. One of the issues I found is on the left side of the pedal kit the threads are not reverse threaded meaning counter clockwise tightening. Since the pedals rotate counterclockwise on that side it can loosen the 14mm nut. I found that putting Blue Locktite thread locker on the nut/bolt thread helps prevent this. Also the two hex head bolts on the right side of the pedal kit must be tightened to get any friction on the pedals. Mine shipped loosely fastened.
The user guide refers to a ‘fuse box’ located in front of the ‘air switch’ and an extra fuse. I could not locate a fuse box or an extra fuse. I believe the air switch is a breaker switch, much like you have in a modern house.
In this shot the breaker switch is the red switch just below the ignition/USB plug. I’m not sure what the white connector is with the black electrical tape’s function is for the Sur Ron.
NOTE: As of 2019 some bikes come with the green/black wire cut which limits the speed to 28 MPH. Later they left those same wires CONNECTED to limit the speed. So if your bike does not go past that you need to check those wires.
The suspension is damn impressive. Compression and rebound on both front and rear. I converted my RC51 to full Ohlins forks and shock just to get those features!
Compression for the front really works. Just adjust a click at a time.
Rebound on the same fork leg as the compression adjustments dial is located at the bottom of the right fork.
Rear shock compression damping is on the top of the remote reservoir. Rebound is located on the bottom. I’ve adjusted the spring preload. It comes fully extended, so adjust to your weight/riding preference.